Last updated: January 29, 2025
At Eazy Events, we are committed to protecting your privacy and supporting the security of your personal information. This Privacy Policy explains how we collect, use, share, retain, and protect information when you use our event publishing, registration, and ticketing services (the Services).
By using our Services, you consent to the practices described in this policy. If you do not agree, please do not access or use our Services.
1. Information We Collect
We collect information when you use our Services or provide it directly to us.
Information You Provide
- Account and profile information: When you register for an account, create a profile, organize an event, or purchase a ticket, we collect relevant contact, account, attendee, and billing information.
- Content you submit: This can include event content, custom registration responses, feedback, survey responses, and information submitted through interactive platform features.
- Payment information: Payments are handled through supported payment providers. We receive the payment details and transaction status needed to complete and support an order.
- Support requests: When you contact our support team, we collect information about your request and any related documentation you provide.
Information We Collect Automatically
- Usage data: We may record how you interact with the Services, including features used, links selected, browser type, device information, and operating system.
- Cookies: We use cookies and similar technologies to remember preferences, support essential platform behavior, and improve website performance.
2. How We Use Your Information
We use information to:
- Provide the Services: Process ticket purchases, manage registrations, publish events, issue tickets, and deliver event-related communications.
- Improve the Services: Analyze usage patterns, troubleshoot problems, and develop or refine platform features.
- Communicate with you: Send transactional messages such as ticket confirmations and event updates, as well as promotional messages when permitted.
- Support you: Investigate technical issues and respond to inquiries.
- Prevent abuse: Protect accounts, payments, users, organizers, and the platform from fraud, misuse, and security threats.
- Act with your consent: Use information for a specific purpose that we explain when seeking your consent.
3. How We Share Your Information
We may share information with:
- Event organizers: Organizers receive information reasonably needed to administer their events, validate tickets, communicate event changes, and meet their obligations to attendees.
- Service providers: Providers that support hosting, storage, communications, analytics, fraud prevention, and payment processing receive only the information needed to perform their services and meet applicable obligations.
- Public areas: Information intentionally posted in publicly accessible areas may be viewed by other people.
- Authorities and legal recipients: We may disclose information when required by law or when reasonably necessary to protect rights, safety, users, or the integrity of the Services.
4. How We Protect & Retain Information
- Security measures: We use administrative and technical safeguards designed to protect information, including access controls and secure infrastructure. No system can guarantee absolute security.
- Data retention: We retain information for as long as reasonably necessary for the purposes described in this policy and for contractual, legal, security, and dispute-resolution requirements.
5. Your Choices
- Promotional messages: You can unsubscribe from promotional emails through the link included in the message or through available account preferences.
- Cookies: You can manage many cookie settings through your browser. Disabling essential cookies may affect platform functionality.
- Account and support requests: Contact us to ask about available options for your personal information, subject to identity verification and applicable law.
6. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.
7. Changes to This Policy
We may update this Privacy Policy periodically. When appropriate, significant changes will be communicated through the website or by email. We encourage you to review this policy regularly.
8. Contact Us
For questions or concerns about this Privacy Policy, email info@eazyeventshub.com.
